We recommend booking your pet's stay with us as soon as you know travel plans. Our facility can fill up quickly, especially during peak travel seasons, so it's best to book in advance to ensure availability. We understand that plans can change, and we strive to be as flexible as possible with our booking policies. If you need to make changes to your reservation, please let us know as soon as we can accommodate your needs.

We require that pets be vaccinated by a licensed veterinarian. Vaccines that are not administered by a veterinarian cannot be accepted because we cannot confirm the proper dosage, storage, and administration of those vaccines. We prioritize the health and safety of all pets in our care, and proper vaccination is an important part of that. Canine: Distemper virus, Parvovirus, Adenovirus-2 (hepatitis), Rabies virus, Borrelia burgdorferi (Lyme disease), Parainfluenza virus, Bordetella bronchiseptica (kennel cough) Feline: Panleukopenia virus, Viral rhinotracheitis (FHV-1), Caliciviruses, Rabies virus, Leukemia virus (FeLV), Chlamydophila felis (causes feline chlamydiosis), Bordetella bronchiseptica (causes feline bordetellosis), Feline leukemia virus (FeLV) Additional requirements: Flea and tick medication must be administered no less than one week prior to boarding, grooming, or training. Helping Paws is a flea and tick-free facility.

To ensure the safety and well-being of all pets in our care, we require that all pets be vaccinated by a licensed veterinarian and current on vaccinations. Proof of vaccination must be presented prior to admittance. We take the health of our furry friends seriously and strive to provide a safe and healthy environment for all.

Yes, Helping Paws will be tending to multiple households a day. Rest assured that our experienced team is well-equipped to handle multiple pets simultaneously, ensuring each furry friend receives the attention and care they deserve.

Yes, our Head pet care specialist will also be attending to our in-home pet care clients. Our Head pet care specialist will provide services such as feeding, watering, playtime, and attention for your pet. They are experienced in handling various pets and ensuring they receive the care and attention they need while you are away. Rest assured, your pet will be in good hands with our dedicated team of pet care specialists.

We allocate one hour per check-in to ensure your pet receives the attention and care it needs during your absence. This dedicated time allows me to engage with your pet, provide companionship, and meet their needs effectively. Your pet's well-being is my top priority, and we am committed to making the most out of our check-ins to keep them happy and comfortable in your absence. Feel assured that we will devote quality time to bond with your pet and cater to their individual requirements during each visit.

Yes, every check-in with your pet, you will get text and photo updates. This way, you can stay connected and informed about your pet's well-being while you are away. Our goal is to provide you with peace of mind knowing that your furry friend is safe and happy in our care.

Only food, treats, and toys that are provided are given to the pets. We always take into consideration your pet's allergies and unique behaviors with toys before offering them anything. If your pet has any specific allergies or preferences, please let us know so we can ensure their safety and happiness. We aim to provide a safe and enjoyable experience for your pet during their stay with us.

Our team at Helping Paws is composed of certified professionals with a passion for providing top-quality pet care. Our team includes individuals with degrees in dog training, animal nutrition, veterinary technology, and pet grooming. We are equipped with the knowledge and experience to handle any situation and prioritize the safety and well-being of all pets in our care.

We are all trained and certified as well as vet techs, so we have extensive experience in caring for pets similar to yours. Our team is well-equipped to handle a wide range of pets and their unique needs, ensuring they receive the best care possible. Rest assured that your pet will be in good hands with us. If you have any specific concerns or requirements, please let us know so we can tailor our care to meet your pet's individual needs.

We prioritize safety for both pets and our staff members. In cases of aggressive behavior or snapping, we have a trained team that knows how to handle such situations calmly and professionally. We use positive reinforcement techniques to address behavioral issues and ensure a safe environment for everyone involved. Rest assured, your pet's well-being is our top priority, and we take necessary precautions to prevent and manage any challenging behaviors that may arise.

Your pet can stay with us for as long as you need or want them to. We understand that every pet owner has unique needs and circumstances, and we strive to accommodate those needs to the best of our ability. We are here to provide top-quality pet care whenever you need it.

Yes, we have business insurance which covers any unexpected incidents that may occur while we provide our services. Additionally, we also have pet care insurance in place to ensure the safety and well-being of your beloved pets. Your peace of mind and the safety of your pets are our top priorities, and our insurance coverage reflects our commitment to providing a trustworthy and reliable service.

At Helping Paws, we believe that every pet deserves attentive care and individualized attention. Our staff members make sure to provide pets with special attention, hugs, and cuddles as time allows. We understand that pets need love and affection just as much as they need food and exercise, and we strive to provide a caring and nurturing environment for them.

We provide a variety of activities for pets to enjoy during their stay with us, including playtime, walks, and socialization with other pets. The length of each activity varies depending on the pet's needs and preferences, but we make sure to provide plenty of opportunities for exercise and fun throughout the day. We believe that every pet deserves to have a good time while they are in our care, and we strive to provide just that.

Our training philosophy revolves around positive reinforcement techniques. We believe in rewarding good behavior to encourage pets to repeat desired actions. Consistency, patience, and understanding are key elements in our approach. We create a positive and safe space for pets to learn and interact. By providing ample time for training and using positive reinforcement methods, we establish a trusting relationship with the pets, making the learning process enjoyable for both the pets and their owners.

In addition to in home pet care, we also provide pet boarding, doggie daycare, grooming and training services. Our grooming services include bathing, haircuts, and nail trimming, among others. Our training services include obedience training, behavior modification, and socialization. We believe that every pet deserves to look and feel their best, and strive to provide top-quality grooming and training services to help them do just that.

Yes, we are well-versed in pet health and behavior and can provide valuable insights and guidance. Absolutely, as vet techs with CPR training, we are well-equipped to recognize and respond to signs of a pet emergency promptly and effectively. Your pet's well-being and safety are our top priorities.

In case of an emergency, our first step is to call the owner immediately to update them on the situation. If the owner is unavailable, we will then contact the vet on file for further instructions or guidance. If needed, we will not hesitate to take your pet to the nearest emergency vet for immediate care and treatment. Your pet's well-being and safety are our top priorities, and we will take all necessary steps to ensure they receive the help they need in any emergency situation.

We understand that emergencies can happen at any time, and we make sure to have a plan in place to ensure the safety and well-being of all pets in our care. In the event of a medical emergency, we use our local vet emergency service hotline to provide prompt and professional care for your pet. We prioritize the health and safety of all pets in our care, and we make sure to have the necessary and support available to handle any situation.

We understand that pet owners may have concerns about the safety and well-being of their pets while in our care. To ensure that our clients feel confident and secure leaving their pets with us, we have insurance coverage to protect against any eventualities that may occur while pets are in our care. We prioritize the safety and well-being of all pets in our care, and we make sure to provide a nurturing and supportive environment for them.

We will notify you prior that supplies are low and you can either order them for delivery or You will get an additional charge for a supply transport.

Yes, we are all college-educated and certified in animal behavior. Our team has undergone extensive training to ensure we provide the best care possible for your animals. We are dedicated to staying updated on the latest research and techniques in animal care to ensure the well-being of your furry friends.

Yes, a meet and greet is a requirement to go over care, supplies, set up, allergies, medications. This initial meeting allows us to get acquainted with each other, discuss your pet's specific needs, review necessary supplies, address any allergies or medical conditions, and ensure that we are a good fit for your pet care needs. It also gives your pet a chance to get comfortable with us, creating a smoother experience when you are away. We understand the importance of this meeting and value the opportunity to provide the best care for your beloved pets.

At our facility, we understand the demanding schedules of essential service workers such as EMS personnel, military members, doctors, and nurses who require reliable care for their pets. To make sure they can focus on their critical roles, we offer 24/7 emergency drop-off and pick-up services for pet boarding. Our dedicated team is committed to providing a safe and convenient solution for these frontline heroes, ensuring their pets receive the care they deserve even during unpredictable times. Please rest assured that we are here to support those who selflessly serve our communities.